Privacy Policy

Mycelial Life, LLC (“we”, “our”, “Company”) values its customers, their personal information, their privacy and their trust.  This Privacy Policy (“Policy”) explains how we collect, use and protect information collected through our website. Specifically, this Policy applies to our collection, use, processing, storage, and transfer of information associated with Company’s website, (the “Site”). If there is something you do not understand about our privacy practices, please feel free to email us at

Throughout this Policy, we refer to the term “Personal Information.” “Personal Information” is data which identifies, describes, is associated with, or could be linked to an individual, such as a name, birthdate, postal address, email address, telephone number, driver’s license, SSN or government-issued identification number, credit card number, or the like.

Personal Information does not include anonymous or aggregated data that can no longer be used to identify a specific person, even if combined with other data.  Also, some of our customers are businesses, companies, institutions, or other entities rather than individuals.  We do not consider Business Information, such as title, employer’s name, work email, work phone number, work address, and other similar business information, to be Personal Information.

Information We Collect

Information You Provide

When you contact us through our Site, register and set up an account on the Site, inquire about our Affiliate Programs, register for our newsletter, or make a purchase on our online store, we collect certain personal information from you, such as your name, email address, postal address, phone number, credit card data, and other information you may provide to us via the Site.  We may use this information to communicate with you, to provide information about our products, services, or business, or to process a transaction.  We may also use this information in our legitimate business interests, such as for marketing purposes or to provide information about products or services that may be of interest to you. Unless you expressly opt out of any specific method of communication, which is not a condition of any purchase, we may send text messages and emails to you to promote our products, including by automated systems.  We keep your information only for as long as is reasonably necessary for the purposes for which it was collected.

Under “Login/Register,” “My Account” and “Checkout”, users of the Site can register to make purchases by providing login information, which we will retain to allow access to your online account.  Please do not share your login details with anyone else or allow it to be disclosed to anyone else, and treat this information as you would any other confidential information.

In the Wholesale section of our Site, we may collect information such as your name, email address, phone number, company name, address, country, and other information you may provide.  We may use this information to communicate with you, to evaluate or process a request to purchase large quantities of product or to become a wholesale partner, or to provide other information that may be of interest to you, in addition to all purposes set forth above.

Other Information We Collect

In addition to collecting information directly from you as described in the previous section, we also automatically gather information when you browse or view our Site. This information may include Internet Protocol (IP) address, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, clickstream data, whether you are a first-time or a returning user, links you clicked on while in the Site, and your flow and navigation path through the Site.  We use this information to make sure that the Site and its associated parts are functioning properly, that the Site is displayed properly for your equipment and software, and that we can provide you with information useful to you and your location.

There are “do not track” or similar browser choices available to Internet users with respect to online web activity, but given the present lack of consensus of what constitutes an informed election, appropriate trigger or breadth of scope of such choice, our Site will not operate any differently when a “do not track” signal is received.

In some of our email messages, you will find a “click-through URL” linked to content on our Site. We track this click-through data to help us determine interest in particular topics and to measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click on such links.

Cookies and Other Tracking Technologies

We use technologies such as “cookies” so we can remember certain information about you, remember your preferences, and recognize you when you return to the Site.  Cookies help us understand how users use and navigate the Site.  They enable us to compile aggregate data about Site traffic and Site interaction so we can improve our Site and enhance your user experience.  A cookie is a text file that is stored on your device. Most browsers are set to accept cookies automatically. You can set your browser to decline all cookies automatically or to prompt you for a response each time a cookie is offered. If you decline cookies, you may find that you cannot access all the features of our Site.

We also use log files, web beacons and pixel tags when you visit our Site. Log files track IP addresses, browser type, Internet Service Provider (ISP) identity, referring/exit pages, platform type, date/time stamp, and number of clicks.  We utilize this information in our legitimate interest in administering the Site, preventing fraud, tracking website navigation in the aggregate, and gathering broad demographic information for aggregate use.  Web beacons, also known as clear GIFs, are often used in combination with cookies. Often transparent, these images are part of web pages, and allow us to count users who have visited certain pages and to generate statistics about how our Site is used. They are not used to access Personal Information. Pixel tags enable us to send email messages in a format that customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

Use of Personal Information

We may use your Personal Information to further our legitimate business interests, such as to transact business, to provide information about our company and its products and services, and to communicate with you. As described above, we may use Personal Information to send you requested information, to personalize content for you, to compile, analyze, and better understand user data, demographics and behavior, and to detect, investigate, and prevent activities that may violate our policies or be illegal. We may also use Personal Information to communicate with you about products and services we believe you might find of interest and to administer promotions, surveys, contests and sweepstakes in which you might participate.

We also use the information automatically collected about you during your use of the Site, as described above, to improve the effectiveness of our website, operations, mobile experience, and/or marketing efforts, to prevent against fraud and theft, and otherwise to protect our Site’s visitors and our business.

Our employees and agents may view your Personal Information to perform their jobs and service your needs and the Site operations. They will have access to your Personal Information on a need-to-know basis to provide you with our products or services, or for one of the other reasons listed in this section, and have a contractual obligation to protect the privacy of that information.

Sharing Your Personal Information

As a general rule, we do not sell any information we collect from you. We will not disclose any of your Personal Information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under circumstances described in this Policy. For instance, we may share your Personal Information in the following circumstances:

We may provide your Personal Information to our partners, as outlined above, to assist us in operating the Site and transacting business and communicating with you. When we do so, we will exercise reasonable care to ensure that such partners are prohibited from using that information for any other reason and that such information is maintained securely.

We may disclose your Personal Information if we determine that disclosure is reasonably necessary to enforce our Terms of Service, this Privacy Policy, or to otherwise protect our operations, legal rights, clients or users.

We may release your Personal Information to others (including law enforcement) if we believe such release is reasonably necessary to comply with the law or legal process; to enforce the provisions of the Terms of Use; to detect, prevent, or otherwise address fraud, security or technical issues; or to otherwise protect the rights, property or safety of the Company or others.

We may sell, transfer and/or disclose your Personal Information as part of a business divestiture, sale, merger, transaction, or acquisition of all or a part of our business.  If another company acquires our company, business, or assets, that company will possess the Personal Information collected by us and will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy.  In the event of an insolvency, bankruptcy, or receivership, your Personal Information may also be transferred as a business asset.

In addition, we may share aggregate, non-individual information, incapable of identifying a particular person, with third parties for lawful purposes.

Site Not Directed to Children Under 13

Our Site is not directed to children under age 13 and we do not knowingly collect Personal Information from children under the age of 13.  Children under 13 should not provide their Personal Information to us through our Site, to customer service, or in writing.  If we learn that Personal Information belonging to anyone under the age of 13 is stored on the Site, we will immediately delete such information and refrain from using it for any purpose.

California Privacy Rights

If you are a California resident, you may have certain rights with respect to your personal information including the following rights:

  • the right to know, by way of our Privacy Policy and any specific inquiries you direct to us, where personal information we have about you comes from, what we use that information for, whether it is being disclosed or sold, and to whom it is being disclosed or sold;
  • the right to “opt-out” of the Company’s sale of your personal information to any third parties;
  • the right, with some exceptions, to have your personal information deleted from the Company’s possession or control; and
  • the right to receive equal service and pricing from the Company even if you exercise any of your privacy rights.

California Civil Code Section 1798.83 permits users of the Site who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, or if you have any questions or concerns about your California privacy rights, our Privacy Policy, or our use of your Personal Information, please send an e‐mail to  

For all California residents, any such inquiries shall be responded to within forty-five (45) days and at no cost to you. Company will use information you have provided to us in connection with your activity on the Site to verify your identity in connection with any inquiries related to your rights noted in this Section.

If you are a California resident under the age of 18, and a registered user of any Site where this policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please send an email with a detailed description of the specific content or information to Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.

European Privacy Rights

If you are an EU resident, you are afforded certain rights regarding your personal information. For example, EU residents have the following rights:

  • The right to be informed about what happens with your Personal Data (information relating to an identified or identifiable natural person), including how it is collected from you, how it is used as well as the right to access that Personal Data, to modify it when it is incomplete or incorrect, and the right to withdraw consent for its use;
  • The right to access Personal Data held by organizations about an individual;
  • The right to rectification allowing individuals to correct inaccurate information or complete incomplete information;
  • The right to erasure (or the right to be forgotten) allowing, with some exceptions, an individual to have his or her Personal Data deleted upon request;
  • The right to restrict and withdraw consent for data processing;
  • The right to data portability allowing individuals to ask for the transfer of their Personal Data or to obtain and use their Personal Data for their own purposes;
  • The right to object, with some exceptions, to the processing of an individual’s Personal Data;
  • The right to prevent automated decision making or profiling and to require that those decisions be made by natural persons.

If you have questions or concerns about these rights and how they relate to this Privacy Policy or the Site, please direct your inquiries to

Links to Other Websites

You may be able to post content to third party Social Networking Sites (such as Facebook, Instagram, Linked-In, and Twitter) on which we maintain a presence. If you choose to do this, we will provide information to the Social Networking Site(s), and receive information from them, in accordance with your elections. You acknowledge and agree that you are solely responsible for your use of those websites and that it is your responsibility to review the applicable terms of use and privacy policies. We are not responsible for the availability, accuracy, content, products or services of third party Social Networking Sites.

While you are using the Site, you may be linked or directed to other third-party websites that are beyond our control.  These third-party websites may have privacy policies and terms of use which differ from ours.  Please carefully review these policies. We are not responsible for any actions or policies of such third parties.

Data Movement

We may maintain your Personal Information on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

We process data, including Personal Information, in the United States.  We transfer your Personal Information to another organization or a country only with your consent or to perform a contract with you, and consistent with the practices described in this Privacy Policy.

Security Measures

We maintain a variety of industry-standard security measures, including physical, electronic and procedural safeguards.  For instance, we use SSL encryption technology for all credit card numbers, passwords, and registration information you provide us. Our systems are tested daily and certified as PCI compliant each month.  No system or Site can be completely secure, so we do not promise, and you should not expect, that your Personal Information, searches, or other communications will always remain secure.

Your Access and Consent to Use of your Personal Information

If you believe that the Personal Information that we have collected about you is incomplete, inaccurate, or not up to date, or if you would like to review and/or request changes or deletion of that information, you can contact our Webmaster.

If you do not consent or want to withdraw your consent for us to collect, use, or disclose your Personal Information as described in this Policy, please contact our Webmaster. In your request, please identify the Personal Information at issue and the collection, use, or disclosure you wish to stop.

Denying or withdrawing consent may not allow us to provide you with some or all of the products, services, or information you request.

You may opt-out of receiving marketing-related emails or text messages by clicking the “unsubscribe” link at the bottom of any email you receive from us or opting out of additional text messages by following the instructions in a text, or else by mailing us at Consent to marketing related emails or text messages is not a condition of any purchase.  If you are having difficulty unsubscribing from our marketing communications, please contact us at

If you opt-out from receiving marketing emails or text messages, we may still need to send you communications about your account, orders, customer service inquiries, employment inquiries and other transactional, business related matters.

If you agree to receive future marketing communications directly from a third party through our Site, you will need to contact that party to opt-out of such communications. This process may be outlined on that party’s privacy policy.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on the Site and we will change the “Last Modified” date below.

Questions and Contact Information

If you would like to:  access, correct, amend or delete any Personal Information we have about you, register a complaint, or simply request more information, you may contact us at:

Attn: Rory Fitch
‪(720) 316-5091



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Questions about Functional Mushrooms

1. What are functional mushrooms?

  • Functional mushrooms are a group of mushrooms known for their medicinal and health-promoting properties. They are rich in bioactive compounds like beta-glucans, polysaccharides, and triterpenes, which contribute to various health benefits.

2. What are some popular functional mushrooms?

  • Some popular functional mushrooms include Reishi, Lion's Mane, Chaga, Cordyceps, Shiitake, Turkey Tail, and Maitake.

3. How can I consume functional mushrooms?

  • Functional mushrooms can be consumed in various forms, such as dried, powdered, capsules, tinctures, and extracts. They are also used in teas, coffees, and even incorporated into foods like gummies or chocolate.

4. What are the potential health benefits of functional mushrooms?

  • Functional mushrooms have been associated with various health benefits, including immune system support, improved cognitive function, reduced stress and anxiety, enhanced energy and endurance, and promoting overall well-being.

5. Are functional mushrooms safe to consume?

  • Generally, functional mushrooms are safe for most people when consumed as part of a balanced diet. However, it's essential to follow recommended dosage guidelines and consult a healthcare professional if you have any health concerns or are taking medications.

6. Can I use functional mushrooms as a substitute for medication?

  • Functional mushrooms are not meant to replace prescribed medications. While they can complement a healthy lifestyle, always consult a healthcare professional before making any changes to your medication routine.

7. Are functional mushrooms suitable for children?

  • Functional mushrooms are generally safe for children, but it's best to consult a pediatrician before introducing them into a child's diet.

8. Can I take multiple functional mushrooms together?

  • Yes, many people use mushroom blends that combine different functional mushrooms to amplify their benefits and create a synergistic effect. Mycelial Life offers products that combine a number of different functional mushrooms and other plant based ingredients to unlock the synergistic effects of each compound.

9. Can functional mushrooms help with immune support?

  • Yes, certain functional mushrooms like Reishi, Chaga, and Turkey Tail have immune-modulating properties that can support and strengthen the immune system.

10. Can functional mushrooms improve brain health?

  • Absolutely! Lion's Mane is particularly well-known for its cognitive-enhancing properties, promoting mental clarity, focus, and memory.

11. Are there any side effects of consuming functional mushrooms?

  • Side effects are rare but may include digestive upset, mild allergies, or interactions with certain medications. Always start with a small amount and monitor how your body responds.

12. Can functional mushrooms help with stress and anxiety?

  • Yes, adaptogenic mushrooms like Reishi have been linked to reducing stress and promoting relaxation.

13. Can functional mushrooms help with athletic performance?

  • Cordyceps is a popular functional mushroom known for its potential to enhance physical performance and endurance.

14. Are functional mushrooms suitable for vegetarians and vegans?

  • Yes, functional mushrooms are plant-based and can be easily incorporated into vegetarian and vegan diets. In addition, all of the products that Mycelial Life produces are vegan and can be incorporated into a plant-based lifestyle.

15. Can functional mushrooms be used during pregnancy?

  • Pregnant or lactating individuals should consult a healthcare professional before using functional mushrooms due to individual health considerations.

16. Can I take functional mushrooms if I have allergies to regular mushrooms?

  • Most functional mushrooms have different protein structures than common allergenic mushrooms. However, if you have mushroom allergies, it's best to consult an allergist before trying.

Questions about Organic

1. What constitutes Organic?

  • The FDA classifies consumer products as being 100% ORGANIC if 100% of the ingredients are organic.
  • The FDA classifies consumer products as being ORGANIC if that product is made with 95% or more with CERTIFIED ORGANIC ingredients.
  • The FDA allows the claim MADE WITH ORGANIC INGREDIENTS if the consumer product is made with 70% or more with organic ingredients.
  • The FDA allows for consumer products that contain less than 70% of organic ingredients to denote those ingredients as being torganic on the Supplement Facts or Ingredient Facts labels.

2. Are Mycelial Life Products Organic?

  • Yes! Mycelial Life products are formulated with 95% or more from CERTIFIED ORGANIC ingredients.

Questions about Label Transparency

1. What is Label Transparency?

  • Label Transparency is a movement rooted in FDA Regulation that was designed to protect consumers. It means that the ingredients listed on the label are actually in the product at the dosages listed. It also means the product dos NOT contain any other items which are not listed on the label. Label Transparency prevents deceptive practices often associated with terms like Proprietary Blend, Proprietary Formulation or Contains Fillers. These terms are prohibitive to consumers who want to know exactly what, and how much is in the product(s) they are taking.

2. Does Mycelial Life incorporate full Label Transparency?

  • Yes. Mycelial Life has industry leading label transparency.

Questions about Shipping

1. When will my order ship?

  • All orders ship same day, Mon-Friday if the order is received before 2PM, Mountain Standard Time.

2. How can I track my order?

  • You will receive a ship notification containing a USPS tracking number via email as soon as your order ships.

2. How will my order ship?

  • Orders ship USPS Ground Advantage.

3. When will my order arrive?

  • Orders typically arrive within 5-7 business days.

4. What to do if my order doesn’t arrive?

  • Please give USPS 3-4 extra days to track and re-route your package. If after that time, your order has not arrived, contact us and we’ll get a replacement order to you or provide you with reimbursement.

Questions about Returns

Money back guarantee

  • Mycelial Life offers a money-back guarantee if you are not completely satisfied within the first 30 days of receiving your product. Customers need to contact/notify for approval and directions as to where to send the product to be returned.  Return shipping will generally always be at the customer’s cost.


  • Mycelial Life will give a full refund on the price of any product purchased when the product is returned to us within 14 days of purchase. To be eligible for a return, your item must be unused with security seals intact, and in the same condition that you received it. It must also be in the original packaging.

 Gift cards can't be refunded

 To complete your return, we require a receipt or proof of purchase

  • Should you wish to return your order, please notify us within 14 days of purchase with a valid reason for return. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased and refund will be made by the same method that you made payment. Refund payments may take up to 7 business days to be received. Refunds are made at the discretion of Mycelial Life.

 There are certain situations where only partial refunds are granted (if applicable)

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

 Refunds (if applicable)

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds 

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Lastly, contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items

  • Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at explaining your situation and we’ll provide directions on where to send the product(s).

Gift Returns

  • If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
  • If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the issuer of the gift.

Shipping of Returns

  • To return your product, you must first contact us and we’ll provide you with an address as to where to mail your return. 
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
  • If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Cancelling Subscription Orders

  • If you have purchased a product on a recurring order, you may only cancel your subscription after a minimum of 2 orders have been processed. 
  • Please email if you have any queries or exemptions. 

International Orders

  • Quoted time frames excludes time in customs if applicable and may be subject to delay due to other causes. 
  • Signature on delivery service may only be available to certain countries, as is the tracking.
  • Please understand there may be different rules and regulations unique to a specific country.  Customs duties and/or taxes that may be payable are the sole responsibility of the customer purchasing. Thank you for choosing the gold standard of mushroom nutritional products.